Who we are
Suggested text: Our website address is: https://intelligenparts.com.
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Privacy Policy
At Smart Autoparts Business, we respect and value your privacy. Protecting your personal information and managing it responsibly is one of our top priorities. This Privacy Policy explains how we collect, use, and share your information in the course of our operations and interactions with you. It also provides details about your rights, the choices you have regarding your data, and how you can manage your preferences.
What Information We Collect
To provide high-quality products and services, as well as an optimized customer experience, we may collect the following categories of information:
Personal Identifiers
- Information that identifies you or your household, such as your name, address, phone number, email address, and vehicle details (e.g., VIN, engine type, make, model, year).
- Payment details, like credit card numbers and billing addresses, are processed securely by third-party payment processors and are not stored by us.
- Government-issued identification may be requested for specific transactions (e.g., warranty services).
- Account credentials, including usernames and passwords, if you create an online account with us.
Purchase and Transaction Information
- Details of products or services you’ve purchased, browsed, or expressed interest in.
- Your shopping history, preferences, reviews, and feedback.
Device and Usage Data
- Information about how you interact with our websites, apps, or emails, such as browsing history, search activity, page views, and clicks.
- Device-specific data, such as IP addresses, browser details, operating systems, time zones, and mobile device information.
Location Data
- Precise location information, if enabled on your device, to assist with store locations or provide location-based services.
Communication and Feedback Data
- Content from your interactions with us, such as emails, phone calls, chat transcripts, or responses to surveys and forms.
Inferences and Preferences
- Insights derived from your behavior, such as inferred preferences or trends based on your shopping habits, demographics, and online activity.
How We Use Your Information
We collect and use your information to improve our operations, enhance your experience, and ensure the delivery of our products and services. Specific uses include:
- Order Fulfillment: Processing transactions, delivering products, and providing receipts.
- Customer Support: Responding to inquiries, resolving issues, and improving service quality.
- Personalization: Offering tailored content, promotions, and recommendations based on your preferences and past interactions.
- Marketing: Sending newsletters, special offers, and promotional materials. You can opt out of marketing communications at any time.
- Improving Our Services: Analyzing data to optimize our websites, apps, and business processes.
- Legal and Security Purposes: Detecting and addressing fraud, complying with legal requirements, and safeguarding your information.
When We Share Your Information
We may share your information with trusted partners and third parties in the following circumstances:
- Service Providers
- Vendors assisting with payment processing, shipping, marketing, analytics, or customer support.
- Legal Compliance
- To comply with applicable laws, regulations, or lawful requests from authorities.
- Business Operations
- Sharing information with partners who help us fulfill your orders, improve our services, or conduct marketing campaigns.
Whenever we share your information, we ensure it is handled securely and only for the intended purposes.
Your Rights and Choices
You have specific rights regarding your personal information, including:
- Access and Updates: The ability to view, update, or correct your information.
- Opting Out: Choosing not to receive marketing communications by following the unsubscribe link in our emails or contacting us directly.
- Deletion Requests: Requesting the deletion of your information where applicable by law.