Shipping Damage or Defects Upon Arrival

1. If your order arrives damaged during transit, defective, or incorrect, please contact us within 7 days of delivery with photos of the damage/packaging and your order details.
2. We will arrange a full refund or replacement at no cost to you, including return shipping if applicable.

One-Year Warranty

1. All products come with a 1-year limited warranty from the date of purchase, covering defects in materials and workmanship under normal use.
2. If a product fails due to a manufacturing defect within 1 year, we will repair or replace it free of charge (parts only; labor and shipping not included).
3. Warranty does not cover damage from misuse, improper installation, accidents, modifications, or normal wear and tear.

How to Request a Return or Warranty Claim

1. Contact our customer support via email or phone with your order number, product details, and issue description (include photos if possible).
2. We will provide return instructions and authorization.
3. Items must be returned in original condition (where applicable) with all packaging and accessories.

We aim to make the process simple and fair. Thank you for shopping with us!